Privacy Policy
How NBG Chambers collects, uses, and protects your personal information.
1. Introduction
1.1 NBG Chambers (hereinafter referred to as "NBG Chambers", "we", or "us") is a boutique dispute resolution law firm based in Bengaluru, India. NBG Chambers is committed to respecting the privacy and protecting the personal data of clients, staff, agents, lawyers, law students, job applicants, and other third parties ("you").
1.2 To engage with you or provide services, NBG Chambers needs to process personal data about you. This Privacy Policy ("Policy") outlines our practices about the processing of your data that you may have chosen to share with us or that we may have access to when you engage with us or visit our website ("Platform").
1.3 Please read this Policy carefully to understand our practices regarding your personal data and how we will treat it. This Policy sets out the basis on which any personal data we collect from you, we collect about you, or that you provide to us, will be processed by us.
2. The Data We Collect About You
2.1 We collect or obtain data relating to you, your employees, contacts, etc. in a variety of ways, as described below. Such data may include personal data or information, that is, information relating to an identified or identifiable natural person. We may collect or receive the following categories of data about you:
- Identity Data: This includes data such as your first and last name, date of birth, job title, gender, educational qualifications and background, preferences and interests, employment status, organisation name and identification documents.
- Contact Data: This includes data such as your phone number, email address, and contact address.
- Financial Data: This includes data such as your financial information, bank account details, bank account statements, income details, etc., where you choose to make such data available to us.
- Technical Data: This includes data such as your internet protocol address, browser type and versions, website usage data, operating systems, device information, and data collected through cookies and other technologies.
- Client Data: This includes data provided to us by or on behalf of our clients or generated by us in the course of providing our services.
- Recruitment Data: This includes data such as your resume/curriculum vitae, education and employment history, details of professional memberships, and other relevant information shared by you, your referrals, or collected during our background verification process.
- Event Data: This includes data that you provide to us in the course of registering for and attending events, meetings, and webinars hosted by NBG Chambers.
2.2 We are required to collect your personal data to engage with you or provide you with our services. If you fail to provide us with that data as and when requested by us, we may not be able to engage with you or provide our services.
2.3 We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal data but is not considered personal data under applicable laws.
3. How We Collect Data About You
3.1 We use different methods, as permitted under applicable laws, to process personal data about you. This includes:
- Information you provide us: This is the information you consent to give us when you use our services or engage or correspond with us in writing or orally (for example, by email, voice call, or video call).
- Information we collect about you and your device: Each time you visit the Platform, we will automatically collect personal data using cookies and other analytical tools (including Technical Data).
- Information we receive from other sources including third parties and publicly available sources: We may receive personal data about you from various third parties such as analytics providers, advertising networks, search information providers, and other publicly available sources.
4. How We Use Your Personal Data and for What Purposes
4.1 We will only use your personal data following applicable laws. Most commonly, we will use your personal data to engage with you or provide you with our services, or where we need to comply with a legal obligation.
4.2 In general, we use your personal data for the following purposes:
- To engage with you or provide you with our services;
- To manage our relationship with you, including notifying you of changes to any services;
- To facilitate use of the Platform and to ensure that the content is relevant;
- To conduct KYC compliance processes as required under applicable laws;
- To administer and protect our business and the Platform, including troubleshooting, data analysis, system testing, and performing internal operations;
- To monitor trends so we can improve our Platform and services;
- To perform our obligations that arise out of the arrangement we are about to enter or have entered with you;
- To recruit and provide internships to suitable candidates;
- To undertake marketing and business development activities;
- To respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims;
- To carry out screening or due diligence checks;
- To detect and protect us against error, fraud, money laundering, and other criminal activities;
- To detect, respond to, and recover from cybersecurity incidents; and
- To ensure compliance with applicable laws.
4.3 Where applicable laws permit us to, we rely on your consent as a ground to process your personal data.
4.4 If you are based in the European Economic Area (or where applicable law does not permit us to rely on your consent to process personal data), we rely on the following legal bases for processing your personal data:
- Legitimate interest, which means our interest in conducting and managing our business to enable us to provide you with the best services and the most secure experience.
- Performance of a contract, which means we process your data where it is necessary for the performance of a contract to which you are a party or to take steps before entering into such a contract.
- To comply with a legal obligation, which means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
4.5 We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.
5. How We Share Your Personal Data
5.1 You hereby agree and acknowledge that any information about you may be shared by us with third parties (such as service providers who provide information technology services) per your consent where required under applicable laws.
5.2 We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5.3 You agree and acknowledge that we may share data where we are required by law, any court, government agency, or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so to enforce this Policy or to comply with any applicable laws and regulations.
6. Data Security
6.1 We shall take appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.
6.2 We shall follow appropriate procedures to deal with any actual or suspected data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data Retention and Destruction
7.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including to satisfy any legal, regulatory, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect of our relationship with you.
7.2 Upon completion of the retention period, we shall delete or destroy, to the extent technically possible, personal data in our possession or control, or render the personal data into anonymised data, so that it no longer constitutes personal data.
8. Your Legal Rights
8.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data. Subject to applicable laws, you may have the right to:
- Request access to your personal data — to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- Request correction of the personal data that we hold about you — to have any incomplete or inaccurate data corrected.
- Request erasure of your personal data — to ask us to delete or remove personal data where there is no reason for us to continue processing it.
- Object to processing of your personal data where we are relying on a legitimate interest.
- Request restriction of processing of your personal data in certain scenarios.
- Request the transfer of your personal data to you or a third party in a structured, machine-readable format.
- Withdraw consent at any time where we are relying on consent to process your personal data.
8.3 If you wish to exercise any of the rights set out above, please write an email to our Grievance Officer at the contact details mentioned in Section 13 of this Policy.
8.4 We try to respond to all legitimate requests within one month. Occasionally it could take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
9. Transfer of Personal Data
9.1 The personal data that we process may be transferred to countries other than where you are based. We undertake such transfers in accordance with applicable laws.
10. Cookies
10.1 Cookies are small data files that are stored on your device. We use cookies and other tracking technologies to distinguish you from other users of the Platform and to remember your preferences. This helps us provide you with a good experience when you use our Platform.
10.2 The cookies shall not provide access to data in your device such as email addresses or any other data that can be traced to you personally. Most devices can be set to notify you when you receive a cookie or prevent cookies from being sent. If you prevent cookies from being sent, it may limit the functionality that we can provide when you visit the Platform.
10.3 Additionally, you may encounter cookies or other similar technologies on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by such third parties.
11. Business Transitions
You agree and acknowledge that in the event we go through a business transition, such as a merger, acquisition by another organisation, or sale of all or a portion of our assets, your personal data may be among the assets transferred.
12. Change in Privacy Policy
12.1 We keep our Policy under regular review and may amend it from time to time, at our sole discretion.
12.2 The terms of this Policy may change and if they do, these changes will be posted on this page and, where required by applicable laws, notified to you.
13. Grievance Officer / Contact
You may contact us with any inquiry relating to this Policy or your personal data at:
- Email: admin@nbgchambers.com
- Phone: 080-23348096
- Address: 27, Serpentine Rd, Kumarapark West, Seshadripuram, Bengaluru, Karnataka 560020